Terms of Service
01
General Terms
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Prices are subject to change based on demand.
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I have the right to reject any order for any reason.
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The commissions are specific for personal use.
02
Payment
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The currency accepted is USD it would be paid through PayPal.
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Commissions can be paid either 100% upfront or split 50% upfront and 50% after for more flexibility.
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Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.
03
DELIVERY
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The time it takes to finish your commission varies from 2 weeks up to 3 months depending on factors such as health, the complexity of the commissioned piece, other work, and con seasons.
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Once the piece is finished you will receive the full-resolution image along with a web-friendly size via Email.
04
revisions
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You get unlimited changes on the Sketch phase as long as it doesn't go far from what we agreed, you get 3 changes in the color phase and base shadows and lights of the commissioned piece included in the price, for extra changes a fee will be charged, changes in the render phase cannot be made.
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The final drawing cannot be changed unless a misunderstanding from my side has been made.
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If you wish for me to change something in the drawing you have previously approved, (sketch, base colors, previous changes) a change cannot be made.
05
copyright
& usage
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I, emedraws (the artist):
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I reserve the right to cancel and refund the order at any time for any reason.
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I retain all copyrights over the commissioned artwork.
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I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
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I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications.
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You (the customer/commissioner):
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You may upload the commissioned artwork on any website and social channels.
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You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, making prints, etc.)
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You may NOT alter the commissioned artwork without my (the artist's) consent.
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You may NOT use the commissioned artwork for commercial purposes.
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The following is considered copyright infringement:
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Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.
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Claiming the artwork as your own
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Altering the artwork without my consent
06
cancellation
& Refund policy
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If for any reason I am unable to start your commission you will receive a full refund.
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No refund will be made if the customer is unsatisfied with the final product.
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If I have already started with your commission, you are not allowed to make a refund.
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A refund cannot be made once the payment has been made and the commission has started.
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If you cancel your order before I started it, you can get a full refund.
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If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
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If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.
If you have any doubt Or question about the form, dos and donts, TOS, or any other thing, you can ask me on my dms or directly to my gmail emeri.draws@gmail.com